DANNY : DE HEKWelcome to The Crypto Ponzi Scheme Avenger – the channel dedicated to exposing scams and creating public awareness to protect everyday investors.

I’m Danny de Hek, and while my mission focuses on shaming Ponzi schemes and multilevel marketing predators, I occasionally encounter other issues worth sharing, such as this one.

This video recounts my experience with “John”, an orthopaedic surgeon from Mount Eden, Auckland, who ordered a remote for the ONKYO RC-880M through my dropshipping business. Despite the remote being delivered (with photographic proof), the situation escalated into accusations, threats, and demands for refunds.

Here’s the full story:

THE TIMELINE OF EVENTS

1. Order Placed:

  • On 21 October 2024, “John” ordered a remote for the ONKYO RC-880M.

2. Delivery Confirmation:

  • Tracking confirmed delivery on 30 October 2024, with a photo showing the remote placed inside his letterbox.

3. First Inquiry:

  • On 15 November 2024, John asked about the remote. I promptly provided the tracking link and suggested contacting NZ Post for further details.

4. Escalation:

  • On 18 November, John accused me of being a scammer and threatened to file a chargeback if I didn’t refund his payment.
  • Despite photographic evidence of delivery, I refunded the full payment of $55.90 as a goodwill gesture.

5. Evidence Provided:

  • On 20 November, the courier provided photos proving the remote was delivered to John’s letterbox. John confirmed the letterbox was his but stated the parcel was not retrieved.

6. Resolution Offered:

  • I proposed a fair resolution:
    • John pays for the refunded remote.
    • I send a second remote at a 50% discount.
    • I include a note on the new order asking the courier to deliver the parcel to the door instead of the letterbox, though I cannot guarantee this as courier practices are outside of my control.
  • John declined, stating he would purchase the remote elsewhere.

7. Final Communication (21 November 2024):

  • In a final email, John accused me of wasting his time, providing incorrect information, and stated he would not pay for the remote, despite acknowledging my refund and evidence of delivery.
  • He called my follow-ups “harassment” and refused further correspondence.

WHY I’M SPEAKING OUT

John’s behavior—accusing me of being a scammer, threatening a chargeback, and refusing a reasonable resolution—has been deeply disappointing, especially given his role as an orthopaedic surgeon. As someone dedicated to exposing unethical behavior, I cannot let this situation go unnoticed.

While I can only assume the item may have been misplaced after delivery, there is no concrete proof to support this. However, the photographic evidence confirms that the parcel was delivered as agreed.

I take pride in running an honest business, and I spend 70–80 hours a week exposing scammers to protect consumers. To be falsely accused of scamming by a professional who should know better is not only frustrating but damaging to my reputation.

WHAT YOU CAN EXPECT

In this video, I’ll share:

  • The full email correspondence between us.
  • Proof of delivery provided by the courier.
  • My thoughts on how professionals like John should treat small business owners.

I invite you to join the conversation. Share your thoughts in the comments—let me know if you think my response was fair and what you would have done in my position.

Thank you for watching, and as always, stay vigilant against scammers and unfair practices.